Shipping
Mister-Es.com only ships to Michigan addresses! Sorry, but there can be no exceptions.
So, the next question is, if you're in Michigan, do we ship to your address? The answer is, if you're in the lower peninsula, yes, probably! (Sorry to our Yooper brothers and sisters across the bridge, but our private shipper only services Trolls right now. We're going to keep looking for more options, though!)
To see if we ship to your address, check this handy map, below. Want a version you can zoom in on? Click or tap the image, and it'll take you to a zoomable, scrollable version, in a new tab.
Whether or not we ship to you is determined by your ZIP code, so peep the map and see if you're in the orange! If so, you're good to go. Not sure, based on the map? Contact us by phone at 855-647-8373 or email us at customerservice@mister-e-liquid.com. Or just try to place an order: if we can't ship to your address, the checkout will let you know when you put in your address!
Most orders placed Monday through Wednesday will be shipped by the next business day, usually in 24 hours or less. Most orders placed early in the day on Thursday will ship that day, but may not ship until the following business day. Most orders placed after noon on Thursday through Sunday will be ready for shipping the following Monday or, if a government holiday, on the next business day.
Due to PACT act shipping requirements, Mister-E's ships all orders via ProMed Delivery with Adult Signature Required for release at delivery. Orders are picked up nightly, with 1 to 2 business days required for delivery.
Shipping is a flat $11.49, no matter how much vape juice you buy - up to 10 pounds, after which you'll need to place two orders, but we really don't think that's going to be an issue, yeah?
Returns Policy
E-liquid cannot be returned or exchanged unless the error was ours. Returns are handled on a case-by-case basis and authorized at our discretion.
Warranty on E-Liquid
There is no warranty on e-liquid, unless the error is ours. All e-liquid must be inspected and tested by the customer upon receipt and the customer must notify us within 24 hours of the time stamped delivery if a product is found to be defective. The customer must notify us of defective e-liquid within 24 hours of receiving shipment to qualify for refund or replacement. All e-liquid orders are custom-filled during the order fulfillment process. Therefore, once your e-liquid order has been filled, the purchase is complete and cannot be returned or refunded even if it has not been from our facility or received by the customer. Also, due to the consumable nature of these products, and the inability to reuse or resell once they have left our facility, returns or refunds are not allowed for any type of e-liquid ordered unless the error is ours.
Incorrect Orders
Mister-E-Liquid is not responsible for orders that are placed incorrectly. We reserve the right to refuse returns or exchanges of products on orders that were filled and
as ordered. If you have questions or are unsure regarding a product or its function or compatibility please contact us before placing your order. We are more than willing to provide further product description, clear up any confusion, or provide advice about the products we sell.
If your order is received and contains incorrect items or is missing items, then you must notify us within 24 hours of receipt of the package. We will certainly fix any mistakes that we have made, but we must be notified in a timely manner.
Other Warranties
All other warranties and exchanges will be handled on a case-by-case basis and are subject to our determination. To the fullest extent permissible pursuant to applicable law, Mister-E-Liquid disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchant ability and fitness for a particular purpose and non-infringement. Mister-E-Liquid does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Mister-E-Liquid does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.